Monday, June 23, 2008

iProvo Emergency Transition

The Daily Herald reported on Broadweave's emergency transition of MStar phone customers on Friday. There's some discussion on the transition over at freeutopia.org. I'm glad to see that people are recognizing that Broadweave did some good things here. Unfortunately, this quick transition cut short plans to thoroughly test the process, but overall the number of problems have been satisfyingly low.

That said, if you are one of the customers with a problem it doesn't make you feel better to know that most other customers are not having problems. Broadweave is saying that they are committed to fixing the problems as fast as possible. If you were an MStar iProvo customer and you're having phone problems call 691-5800.

Also, let me know how they do in fixing the problem for you. I'm curious.

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